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blackchair

About Me

Blackchair is a provider of voice, data and contact center services and solutions.

CX DevOps Automation for Genesys, Avaya, Cisco. With over 14 years experience, partnering with Blackchair helps you boost innovation in speed and quality. Blackchair is a provider of voice, data and contact center services and solutions.

We provide highly skilled services to technology partners, the public and private sector. Our software products, which include our Spotlight change management solution, also offers significant savings and manage change.

My Website

Contact Center Solution Management Platform | Blackchair

Member for

3 years 2 months

's bookmarks

Category

Business

Automating CCaaS configuration operations with proven CX solutions

The CX landscape is constantly evolving, and the state of CX solutions in this day and age reflects these developments. With CCaaS migration becoming...

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Business

Minimize risk with disaster recovery testing

Ensure your CX platform stays resilient by proactively testing your disaster recovery strategy. Identify weak spots, reduce downtime, and keep customer...

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Business

Choose the right CX personalization strategy for maximum retention

Enhancing customer loyalty has never been easier with the right personalization strategy and a...

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Business

CCaaS might just be the secret sauce to elevating CX and improving customer satisfaction rates in 2024

While customer satisfaction rates have been...

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Business

CCaaS solutions aim to improve CX operations by improving flexibility for both agents and customers, facilitating scalability, and providing ease of integration....

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Business

Competition is cut-throat in today’s highly saturated market. In this context, businesses need to perform extraordinarily well to carve out their market share and ensure...

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Business

Recent trends that are driven by an increased rate of automation in the CX space

As organizations have a wide array of automated tools to choose from, it is recommended to utilize automated configurations management to ensure synchronization between...

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Category

Transportation

2025 Kia Carnival: A Hybrid MPV with SUV Style and Minivan Space

The Kia Carnival MPV has been a game-changer in the minivan segment since its debut in 2020. It combines the rugged looks of an SUV with the spaciousness and versatility of a family hauler. Now, for 2025, the Carnival MPV...

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Cars

Conquer the Road with Style: Unveiling the All-New 2025 Nissan Altima SV Special Edition

In the ever-evolving landscape of midsize sedans, the Nissan Altima has carved a niche for itself, consistently delivering a compelling blend of comfort, technology, and performance. For the 2025 model...

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Business

The Skoda Superb has so many possibilities that it is simply unrealistic to fit everything into one story! We have selected the top 10 technologies and options that impressed us the most. The first...

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Cars

BYD Dolphin Mini Honor Edition: Eco-Friendly Mobility on a Budget

The automotive industry is undergoing a seismic shift, and electric vehicles (EVs) are at the forefront of this revolution. Among the contenders vying for attention, the BYD Dolphin Mini Honor Edition...

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Cars

Polestar introduced the Precept sports sedan about two years ago. The vehicle gave an outlook on future electric cars of the Swedes. A production version of the Polestar Precept was later confirmed. Now Polestar announced...

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Cars

Mazda is now showing off its upcoming facelift for the brand's top model, the CX-5 family SUV. The 2022 Mazda CX-5 gets a significantly updated design, both interior and exterior as well as two...

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Industry

Dacia Earns Ecoprod Label With Bold Shift to Eco-Smart Production

A New Standard for Sustainable Automotive Storytelling

In an era where consumers expect brands to match words with action, Dacia's achievement of the Ecoprod 2-star label signals more than an industry first...

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Cars

The Skoda Vision 7S concept foreshadows the Czech brand's stylistic approach soon. We're glad they got rid of the "shiny front grill as usual," which was out of date and had rebellious roots. However, the...

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Cars

The MINI Cooper SE is the first all-electric model from the British brand, offering a zero-emission driving experience with the iconic MINI style and agility. The Cooper SE combines an 184 hp electric motor...

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Cars

The new Fiat 500e electric car with a 95 hp and 220 Nm

The Fiat 500 remains one of the most beloved city cars in Europe. The new Fiat 500e was unveiled late last year, and the Stellantis group promoted it as the first electric model of the Fiat-Chrysler...